This Privacy Policy outlines how POLIKLINIKA SCIPION, OIB 74540479512, MB 04290224 (“we”, “us”, or “our”) collects, uses, stores, and protects personal data obtained from users (“User” or “you”) of our website https://scipion.online (“Website”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

POLIKLINIKA SCIPION is the data controller responsible for the processing of your personal data collected through the Website.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: including name, username, or similar identifier.
  • Contact Data: including email address, telephone number, or address.
  • Financial Data: including payment card details.
  • Transaction Data: including details about payments made by you.
  • Technical Data: including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data: including information about how you use our Website and services.
  • Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.

3. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so under the GDPR. This may include:

  • The processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
  • The processing is necessary for compliance with a legal obligation to which we are subject.
  • The processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Purpose of Processing

We will only process your personal data for the specific purposes outlined at the time of collection or for other purposes compatible with those original purposes. These may include:

  • Providing and personalizing our services to you.
  • Administering and managing your account.
  • Processing your orders and payments.
  • Communicating with you, including responding to your inquiries and providing customer support.
  • Sending you marketing communications where you have opted in to receive such communications.
  • Complying with legal or regulatory requirements.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

7. Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

  • The right to request access to your personal data.
  • The right to request correction of your personal data.
  • The right to request erasure of your personal data.
  • The right to object to processing of your personal data.
  • The right to request restriction of processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we are relying on consent to process your personal data.

8. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on our Website and to analyze usage data. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser and capture certain information.

We use both session cookies and persistent cookies on our Website. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually.

The cookies we use on our Website may include:

  • Essential Cookies: These are necessary for the operation of our Website and enable you to navigate the site and use its features. Without these cookies, certain functionalities may be unavailable.
  • Analytics Cookies: These cookies collect information about how you use our Website, such as which pages you visit and how long you spend on each page. This information helps us improve the performance and design of our Website.
  • Functionality Cookies: These cookies allow our Website to remember choices you make and provide enhanced features and personalization. For example, they may remember your language preferences or login details.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may be used by third-party advertising networks to track your browsing activity across different websites.

We also utilize Google Analytics, a web analytics service provided by Google Inc. (“Google”), to collect and analyze information about how users interact with our Website. Google Analytics uses cookies to gather information such as your IP address, browser type, referring website, pages visited, and the date and time of each visit. This information is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can control and manage cookies through your browser settings. Please note that blocking or deleting cookies may affect your ability to access certain features of our Website.

By continuing to use our Website, you consent to the use of cookies and Google Analytics as described in this Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal data, please contact us at mistura@scipion.hr.

10. Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website.